FAQs

FAQs

If you have a question which is not answered here, please call +44 (0)20 7499 1801, or email Audley House.

We are here from 9.30am - 6.00pm Monday to Friday, and 10.00am – 5.00pm on Saturdays. James Purdey & Sons Ltd is closed on Sundays and Bank Holidays.

 

When was James Purdey & Sons Ltd founded?

We were founded in 1814, in premises near Leicester Square. Please take a moment to read more about our history.

 

What kind of guns do you make?

We make both rifles, and shotguns. Our shotguns are available in either side-by-side or over-and-under construction.

Purdey side-by-side shotguns are built on the famous Beesley self-opening action, patented by Frederick Beesley in 1880. Our sidelock over-and-under guns are built on the Woodward action, originally patented in 1913. Their design incorporates barrel lumps on either side of the lower barrel, giving a slim, elegant, and extremely strong action. We also make the Purdey Sporter, which is built on a trigger-plate action which is ideal for both game and clay shooting.

 

What is the delivery time for a new gun made to order?

 On average it takes between 18 and 24 months to complete a Purdey shotgun or rifle. The precise length of time will depend upon your  individual requirements. A Purdey Sporter could be available within 8 to 10 months.

 

Do you have guns or rifles available for immediate sale?

Yes, we always keep a selection of shotguns and rifles available for immediate sale, which can be altered to suit your personal measurements.

Please visit our Gun Room at Audley House in Mayfair to see our current range, or call us on +44(0)20 7408 7213.

 

Do I need to book an appointment to visit James Purdey & Sons?

No, you are very welcome to visit Audley House without a prior appointment. Our Gun Room, Clothing, and Accessories departments are all available to browse during opening hours.

You are also very welcome to book an appointment should you wish to ensure that an expert in a specific field is available when you visit. Please call Audley House on +44(0)20 7499 1801, or contact us via email.

 

What type of wood do you use for your stocks?

All Purdey stocks are made from the finest Turkish walnut, which is uniquely light, strong, and beautiful. We do not use any other variety of wood.

 

May I choose the stock blank myself?

Yes, we have an extensive range of the very finest walnut stock blanks from which you are welcome to choose. They have been carefully sourced from the best suppliers in the world, ensuring that all our guns and rifles are beautiful to behold.

 

Do you carry out gun servicing and repair?

Yes. Because every Purdey shotgun and rifle is unique, we will tailor an appraisal quotation specifically for yours.

We are also able to service and repair other ‘Best’ quality guns. Please call our Gunroom team to discuss your requirements on +44(0) 20 7499 1801.

 

Do you arrange shoot days?

Professional shooting tuition and simulated game days can easily be arranged directly, through the West London Shooting School.  

From time to time, we may also arrange unique shooting days, exclusively for registered Purdey Owners. Anyone who owns a Purdey shotgun or rifle will be made most welcome at Purdey Owners.

 

Can you value my gun?

At James Purdey & Sons Ltd, we hold the most complete set of sales ledgers and Dimensions Books of any ‘Best’ London gunmaker.

We are therefore very well placed to value Purdey shotguns and rifles for insurance or advise on a guide price for sale. .

It is very difficult to value a gun unseen, so for a reliable valuation, please do bring your gun in to Audley House. If that is not possible, by giving us your Purdey’s serial number, we can give a very rough guide to a range of potential values.

 

I have an Atkin/Beesley/Evans ‘from Purdey’ gun. Can you give me its history?

In the nineteenth century, it was common practice for former employees of prestigious gunmakers to use the phrase ‘from’, followed by their ex-employer’s name, when setting up their own firms.

Henry Atkin, Frederick Beesley and William Evans were each once employed by James Purdey & Sons, and established their own businesses in 1877, 1879 and 1883 respectively.

We do not hold the records of their guns. Nonetheless it may be possible to obtain a history of an Atkin gun by contacting Atkin, Grant and Lang, or of an Evans gun by contacting William Evans.

 

How do I make a purchase from Purdey.com?

Under the heading Clothing & Accessories you can browse items using the ‘Men’s’, ‘Women’s’, ‘Accessories’, 'Gifts and Home' and ‘Shooting Accessories’ links.

When you have found an item, select your size and click Add to Basket.

Use the ‘Shopping Basket’ link at the top of the page to review your choice. You can add products to your Basket, or delete them should you wish.

When your selection is complete, click Checkout Now.

 

Do I need to set up an account to place an order?

No, you can buy from Purdey.com simply by placing your order as a guest.

 

How can I tell if an item is in stock?

Everything is in stock unless the size or colour option is greyed out. Please note that even when an item is in your basket, it may still be bought by another customer until you have completed payment


Which methods of payment do you accept?

We accept Visa, MasterCard, American Express, Visa Debit, Visa Delta, Electron and JCB cards.

 

What is your returns and refunds policy?

We are happy to accept goods returned to us within 28 days, provided you have proof of purchase and they are unused and in their original condition, with any labels and packaging intact.

This does not affect your statutory rights.

 

Is it safe to use my credit or debit card at Purdey.com?

We use the latest SSL encryption technology to safely store and transmit information through our systems. All orders are processed through a secure checkout system. We will also confirm that the billing address you provide matches the address on file with your card company.

For additional security, we have introduced MasterCard® SecureCode. This protects your card against unauthorised use by prompting you for a private password each time you make a purchase. To use this service, you must first register with your card issuer. To find out more, visit MasterCard® SecureCode.

If you would prefer to place your order by telephone, simply call Audley House on +44 (0)20 7499 1801. We are open from 9.30am - 6.00pm Monday to Friday, and 10.00am – 5.00pm on Saturdays. Audley House is closed on Sundays and Bank Holidays.

 

Do you offer Corporate Gifting?

Yes, we will be more than happy to assist in selecting gifts for your business or your valued customers and clients. We can also arrange for items to be shipped worldwide.

Please call Audley House on +44 (0)20 7499 1801 to speak to a Purdey associate. We are open from 9.30am - 6.00pm Monday to Friday, and 10.00am – 5.00pm on Saturdays. James Purdey & Sons Ltd is closed on Sundays and Bank Holidays.

 

Where can I find more help?

Please call James Purdey & Sons Ltd at Audley House in Mayfair on +44 (0)20 7499 1801, or email Audley House.

We are here from 9.30am - 6.00pm Monday to Friday, and 10.00am – 5.00pm on Saturdays. We are closed on Sundays and Bank Holidays. 

 

Appointments

Our Gunroom team at Audley House in Mayfair would be delighted to meet you and discuss your requirements

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